Heather Wickham

Heather Wickham

Heather Wickham

Catch-Up Training Principal, Heather Wickham has many years of teaching experience both in New Zealand and overseas.  Heather has a degree in Information Technology, a Graduate Diploma in Information Design, and a Certificate in Adult Teaching & Learning.  She has also completed a Numeracy and Literacy course through the Manakau Institute of Technology, Auckland, New Zealand.

Computer trainer in Laos PDR

Heather spent two years as a volunteer in Laos PDR as a computer trainer.  She had a variety of new experiences and rewarding challenges relating to computer training and living.  The experience changed her life and she has very fond memories of her work colleagues and the people she met while living in Laos.  The Laotians are extremely kind, gentle, and generous people.  When Heather was not working she had many cycling adventures to very remote parts of Laos, and one day she would love to return and explore more.

Technical writer

Heather has had significant experience with Xenacom as a technical writer and has the ability to write complex user instructions in a simple and easy to understand style. She prides herself on her high standard of workmanship and is passionate about the layout and design of all types of documentation.

Her role at Xenacom was to design and develop the user documentation for all their MobileFrame applications.  Heather was also is part of the software test team and provided user training.

The combination of Heather’s skills, qualifications, and her significant experience in computing has allowed her to maximize the potential benefit of your business software. Catch-Up Training’s customized approach to training means that your business gets only the specific training that will provide the benefits you require.  To discuss your training needs, contact Heather Wickham.

Graduation Diploma in Information Design

In 2011 Heather completed her Graduate Diploma in Information Design through the Christchurch Polytechnic Institute of Technology.  This study has enabled her to design more effective and useful user-centered documentation.

Professional Membership

Member of Technical Communicators Association of New Zealand.

Interests and hobbies

When Heather is not working she loves to go cycling with her cycling buddies.  Check out her blog goldcard.gal.com  for recent adventures and random musings.

Now that she has two new knees, she is enjoying walking again and looks forward to having new adventures in the wilderness.  She also loves spending time in her gardens; ensuring there are plenty of colourful plants growing; and the vegetable garden is producing lots of healthy vegetables organically grown and spray free!

She has a saying

if it’s going to be, it’s up to me!“.